Thank you, Performance Honda especially Steve (Sales Manager) and Jono in sales, Josh in finance and Sergio in service. I will not go into detail, but I wanted to share what a compassionate and understanding group they are. They all took what I considered to be a major financial loss and made it right. They have gained a customer for life, and I will refer them with 5 STARS.
If I could give Performance Honda 1 Million stars I would. The sales and finance staff here are amazing. Mark Poon was an amazing salesman going out of his way to make sure we were getting the proper help we needed, even when he was not working. Josh Tanner in finance hustled for us to get us the best rate and down payment possible. The devotion of these two individuals help us get my wife into her dream vehicle, I can’t thank them enough.
Ryan Garcia was excellent. He answered all our questions, was extremely courteous, and was happy to help when we had a follow-up. As for our CRV, it looks like it will be an exceptional car.
Absolutely wonderful experience with sales associate Kevin Burns. After looking at a couple cars and being unsure he gave me a call the next day with a car they’d just taken in. It was exactly what I was looking for and fit my little family perfectly. During the signing process he was extremely accommodating and helpful. Big thank you!
Excellent customer service!! Timely and efficient, with great communication. Flexible and accommodating to my needs. My service adviser was Mr. Sergio Perez, best service I’ve ever received!!
I loved working with this dealership, great people to talk to and help ya out. The wait time was a little long but that is okay cause I chatted with them while waiting. I will say this though more knowledge in the scenarios of repair and the products that come with the cars in a repair scenario. So that in future people may know what to expect with repairing the vehicle
Was recently on a cross country road trip and had completed 7,500 miles when I arrived in the Salt Lake City area. Was able to schedule an oil change and tire rotation with Performance Honda. In less than an hour the work was completed entirely to my satisfaction and a very reasonable price. Gave me great comfort on the rest of our trip. Only wish that Tyler and his team were in my home town.
We purchased a 2019 CR-V from Performance Honda in February 2020. The car developed a burning smell that concerned us. We called Performace Honda and they picked up our car at our home to check for problems. The smell came from a plastic bag that we picked up while driving. They did a complete test and inspection of our car and returned it to our home at no charge for the service and inspection. Buying our car from Performance Honda Bountiful is one of the best decisions we’ve made. We recommend them to anyone looking to buy a used or new ...
Have had a great experience with service, they communicate and keep you updated. This is a great place to purchase a vehicle and have it serviced. Very friendly. i purchased a used vehicle and the purchase process was painless. I've used their service department ever sense. I Would highly recommend both sales & service
I only take my car here.. I pulled up, Tyler said, 'Hey Brian, good to see you'. Seriously, the guy remembered my name, how cool is that? Simple oil change, I waited for it, done in 45 minutes, Tyler texted me that it was ready, and I was out of there. I got to hang out in the waiting room, make some work calls, drink a soda, and I'm gone. Oh, and it was covered by the package, which is also cool. My wife bought a VW, which is another story, but their service department is the complete opposite. Thanks ...
Performance Honda Bountiful has been terrific! Kevin Burns made my recent auto purchase an actual pleasure. He was knowledgeable, patient, friendly and helpful as well as professional and fair. Tyler in service was also great. Overall a really outstanding customer service experience.
We would highly recommend Performance Honda Bountiful. In brief, after having a bad experience with a different Honda dealership, we were contact by Brooks Alger of Performance Honda. Brooks worked with us to get us exactly what we wanted at a price we could afford. He was pleasant and professional. Brooks delivered on everything he committed to. The Finance Manager (Roland Goodrich) was equally pleasant and professional. The experience was so positive, I wish I could purchase another car.
Service is always great and timely, Glad I bought my car there and would look there for the next one. I would tell all my friends if I had any
Up to date and knowable about service and vehicle. Wait time was reasonable and Service was completed in reasonable time. Appreciated popcorn, soda and hot choclate.
Great and fast service for a Quick Oil Change. This was our second of three free oil changes that came with the purchase of our used Acura TLX. We do drive over 35 miles, from Lehi, UT, to Bountiful as we do enjoy the quality of service.
Very professional group of people that works in the service department. Always willing to go the extra mile to please their customers. Keep up the good work.
Service was performed satisfactorily. Asked that they look at the cost of replacing a noisy heater/ac fan. They looked at the problem and came back with a very inexpensive solution - blew out debris that had collected in the housing. Still noisy but much, much reduced............
We had the privilege of purchasing a Honda CRV from Performance Honda in Bountiful. Jared was our Sales Rep and he was very knowledgeable about the car. He took all the time we needed to show us all the features of the car, how to pair our cell phones, how the blind spot indicator works and drive assist.
Brooks was absolutely incredible. We would not have left in a car today if it wasn’t for him. He was extremely patient, thoughtful and honest. We had a lot of questions and it took us a couple days to figure some things out and Brooks really went to bat for us. He really felt like a friend, not a salesman working for his commission. We can’t thank him enough and will absolutely be going through him the next time. I highly recommend him to anyone out there.
I recently purchased a used Hyundai Santa Fe. My experience with this dealership, and specifically with salesman Brooks Alger, was great! He was very helpful to me. Personable and reasonable, he worked with me to find something that fit my needs/some wants and budget. He was, and still is available to answer any questions or help out. He has checked in with me since buying and having the car, to make sure everything is going great. He has been sincerely helpful and caring in my car buying process. I would definitely recommend.
My wife and I went looking for cars last week and met with Bradley Penrod. He was friendly and professional and, even though we didn't buy a car from him, he was first-class all the way. He followed up with us later and even offered to bring in another car for us to look at. Great service.
My experience at Honda Bountiful was great, very friendly staff. Pleasant experience and would recommend to friends and family. I am happy with my purchase.
Kevin Burns was extremely helpful in the purchase of my new vehicle. I will highly recommend him and Performance Honda to all my friends and family!!
We called Performance Honda Bountiful to inquire about a Accord we saw listed online. We spoke with Chad on the phone and scheduled a time to head over to take a look at it. Chad was at the door when we arrived and we took it for a test drive right then. Chad did a great job explaining all of the new upgrades with the Honda's 'sensing package' and we were sold! The entire process was pain free and smooth. We chose to get the windows tinted on our new car and there is a scratch on the right ...
Tyler Vance has earned my trust. Overall, I’ve been happy with the service department, but Tyler has been outstanding. Dan, the shuttle driver, is also awesome.
I have always had timely and very professional assistance when I have had my Honda cars/van serviced. I appreciate the helpful suggestions that have been offered for additional service needs.
Everyone treated me Like a guest making sure my every need was meet. Fast and friendly service with all. I would say you have a great staff at Performance Honda in Bountiful.
Brooks was helpful to get the car and trade-in we needed. This is our 4th Honda and we love the product and the non-pushy ease of a sale.
We really appreciated Performance Honda in Bountiful. Our sales rep (Bobby Cuevas) was very responsive as we worked with him via email, text and phone (and finally in person). He didn't try to sell us what he had on hand - he understood what we wanted and he worked to get that for us - which he did. They were transparent in the transaction with us and we were able to complete our purchase quickly and without any "hard selling". These guys made it easy to buy the car we wanted!
The service my car had done was excellent. Although the price of the fog light was a bit steep I still bought it and had it installed.
2nd car purchase from Honda of Bountiful, first a civic now a CRV. Always friendly and hrlpful without sales pressure. Service department always takes good care of the cars after the sale.
I would probably have given 5 stars, but after I bought the car, I had some questions about my blue tooth connectivity...I don't feel satisfied with the answers I got (from an I.T. guy at the dealership)...However, the sales people and the finance guy were great!
My wife and I moved out to Utah from Minnesota and blew the transmission on one of our cars, so we were in need of a different vehicle. We had went to a Volkswagen dealership, as well as a Toyota dealership, and we weren't terribly impressed with their options, or their staff. When we came to Honda, Kevin Burns was OUTSIDE and met us right as we got out of the vehicle. He was incredibly helpful, patient, and transparent about all of their vehicles and over the course of two days, he found a car for us that matched ...
Javier was the service representative that helped me. He was very courteous, answered all my questions, and told me exactly what needed to be done so there were no unexpected surprises. I really appreciated the shuttle service and the man that drove me to and from my work was so nice. I have always appreciated the great service I receive from Performance Honda.
My experience at Performance Honda was really good! I was not pressured at all. Kevin took the time to understand what I was looking for.
I knew what I wanted and was not pressured into anything else. My salesman Kevin Burns was awesome to work with. He made this a painless experience.
Had a great buying experience at Performance. Brooks was patient with me as i worked through a few different vehicles before selecting the Honda Odyssey. I'll definitely go back when I'm ready for my Pilot!
Always take care of us, thoroughly explain things to my wife so she understand needed items, she said she worked with someone new and didn't worry for a minute
The features of these new Honda vehicles are amazing. We had a good experience with a very knowledgeable salesman. The whole team was anxious to take care of us.
Sergio Perez treats me like a familiar friend. He takes good care of me and make me feel like a valued customer. When I drive in unannounced, he greets me with a smile that says he is glad to see me even if he is very busy.
Prompt and courteous service. You have taken care of my car since it was new. I will be back for further service as long as I have a Honda.
Smooth from beginning to end. Mark helped me find a great car at a great price. Professional and knowledgable about the product he is selling made my transaction easy and pleasant.
They are a great business. They are a comprehensive service from start to finish. You want to give business when you are taken care of.
Prompt and courteous service always. This dealership has been our go to place for sales and service since the 90's. We keep coming back. That should say it all!
Everyone was extremely nice, and willing to help make it a great experience. I will recommend to all of my friends and family. Looking forward to them taking care of my car for many years to come.
As with everyone else, I'm always in a hurry to get things done and they understand that here. I purchased the truck from 300 miles away and the process was seamless. Their trade in calculator was by far the easiest thing to use and helped further expedite the process. The finance guy was awesome and fast as well.
Despite the fun, expensive billboards, most consumers like me appreciate the opportunity to talk to all of the sales management personnel...not someone hiding in the back office. Performance hits the nail on the head! Want to talk to Cam, the general manager? No problem! Want a knowledgeable salesperson that knows all about Honda's? Talk to Kevin Burns. Honda's are great cars and Performance Honda is a great dealership!
David was very helpful and friendly and was quick to return phone calls and answer questions after the sale of the vehicle. I am really happy with my new CRV.
The service department is great in fixing your vehicle and giving you a very accurate price estimate. Maybe not the cheapest but they will do the job right.
Working with Kevin Burns on the purchase of our new truck was excellent. He gave us good support and the entire Performance Auto Group helped to make sure our truck was ready to go. Thank you.
Jaime was an awesome sales rep! During the purchase prices, I actually articulated to Jaime, "Thanks for not adding any pressure!" He then told me that was the sales strategy, make the customers comfortable and happy... Did my experience, it worked, and I am extremely pleased with the entire process! This is the 2nd purchase I've made with this establishment, and I will do business with them again!
Jared did what we asked. Did not Lie. Jared also accepted that we were CASH buyers and did not push us at all to finance after we said NO. He was fast in helping us cause I was only a few days out of surgery and did not feel well. He was very aware of this & hurried things along. The fellow that finished up our sale did not prolong things after we said No to the optional things to add on to the sale. He accepted we were CASH buyers. All in all this was the best experience we ...
I'd been looking at the car, keeping my eye on it for a while before I came in. Once I was ready Bradley made sure everything went smoothly. The Challenger was awesome and he was very easy to do business with. I'm glad I came here.
Two other dealers wouldn’t reduce the out-the-door price but Performance did. Bradley was great. They were super busy so it took forever to finish the deal, but we were very happy overall.
We saw the car online, called and David met us when we arrived at the dealership. He had the car ready to go for us and took great care of us through the whole process. I would recommend anyone looking for a car to look here!
Whether we're buying a car or just coming in for maintenance, we always have an amazing experience at Performance Honda Bountiful. Great customer service
This is the first car that I purchased from a dealership. Trying to find a car I can afford. There was no high pressure of purchasing a more expensive vehicle from Jared. He was very friendly and polite there was no rush. I was surprised on how effortless he made the whole process. He was very knowledgeable answered all my questions. and the Finance Manager Stan Roberts made it a breeze getting financing.
Hailea is wonderful !! She knows her job and has excellent customer service skills. I travel from Salt Lake every time, just to service my vehicle at this dealership. Thanks, GR
Thanks to Bradley and Dalton for the professional and pleasant way they managed the purchasing experience for my son and me. Their knowledge, awareness, and attentiveness exceeded our expectations!
These guys were easy to work with and it was a pretty effortless process to trade in my old car and purchase a new one.
Your service dept. was courteous and knowledgeable regarding my appointment and my questions. Sergio made me aware of upcoming services needed on my vehicle and advised me of the cost involved.
I really dont look forward to shopping for a new car but the staff at Performance, especially Bradley, made the process easy and fun. I would definitely recommend Performance Honda.
I really liked the video that they sent me. As someone who doesn’t know much about cars, I like that I was able to see what the mechanic was talking about. I can’t exactly catch his name in the video, or a name that matches what I do hear, but I grateful for the time he put into making it. I had some concerns about some thing before but after his video I was put at ease.
I feel taken care of. They pinpointed my needs and found the best solution. The selection was wide and varied. I will buy my next car there.
We've been going to performance Honda and have had a great experience every time. Troy was terrific when we finally decided on a car.
Sergio is awesome! With transmission issues (4-year-old vehicle) and out of warranty, he went above and beyond to take care of me. He filed a claim with Honda and was able to receive a good will grant toward the replacement of the parts. He also arranged for a loaner vehicle to take on our family vacation. I’m always in good hands at performance Honda bountiful.
We had a great experience at performance Honda bountiful. Troy was a great car sales agent to work with. He was very kind a patient with our 3 kids.
This is the place to go to buy a car. The salesman and finance manager were amazing to work with. I was offered a good and fair value on my trade in free of haggling and stress. The salesman, Jaime, was courteous, helpful and down to earth. Overall, a great car buying experience.
Chad was great and showed me everything I wanted to see. They gave me full amount I was asking for with my trade in! Finance was great and the GM was a great to work with also.
We had done our homework before we came to Performance Honda and knew EXACTLY what we wanted-a 2019 Honda Pilot! We had been referred to Performance Honda by a friend and we just needed to get the right price--which we did!
Jared listened and did all he could to meet our needs. He was respectful of our time and was committed to making the experience a good one for us.
I called around with my coupons in hand, and then drove into Honda and found their regular price was way better than the discounted ones at other places. The wait was comfortable and clean, the service was professional, and I really did need an air filter! I appreciated the honest information and the lack of the upsell on every little thing!
I was very impressed by their location, size, Hugh inventory, spacious and very nice showroom, with great amenities for family. We liked the open environment where we could talk and work with our salesperson, Jared Barnes. He was very friendly, professional, and knowledgeable about the vehicles, service, Honda financing, and was able to draw comparisons across makes and models for us to arrive at the right solution for our needs. He introduced us to many of the staff and they made us feel like part of the family. We were informed by everyone, that feedback is their greatest resource in ...
I gave 5 stars because every time I go in for a service I always have the best experience. The employees are so nice and the accommodations while waiting are great. The room is always clean and the free drinks is such a plus! They take great care of my car and I know I can trust them.
We've had two Hondas that we've bought here and will be buying a 3rd this year. They have always given us good service and are friendly and informative.
Other than some oil dripping they were quick and got me in quickly. I’m sure they’re going to fix my issue and resolve my oil drips.
We weren’t planning on buying a vehicle when we walked in, however we were offered such a good deal on our trade in that we couldn’t walk away.
My car was serviced in the time frame promised at the price agreed to and Tyler was friendly and informative. I always receive this type of service.
Would buy another car from Troy. Very professional and a true gentleman. The experience was a total enjoyment and absolutely love the car. My hat is off to your dealership.
Performance Honda had just the car I was looking for. They gave me a fair price for my trade-in and didn't hassle me or try to up sell me. They were friendly and took care of everything quickly, and I walked away happy with the car I wanted.
Our first time working with Performance Honda Bountiful - and we appreciated the friendly staff and working with our sales person -David Burrahm. We love our car - Thank you!
OUR FIRST TRANSACTION WORKED BETTER THAN EXPECTED. I WAS PLEASED WITH THAT, SO I DECIDED TO PURCHASE ANOTHER CAR. THE PRICE AND SERVICE HAS BEEN EXCEPTIONAL.
The staff at Performance Honda are super friendly and go out of their way to make sure we were taken care of. Our daughter was in a wreck that totaled her car shortly after buying her car. The staff found out and immediately took care of her and got her into a new car.
I appreciate the attention given to prior service rendered and need service that permits me to take care of service needs and prevent possible problems from over looking them.